For Patients & Visitors

Before Your Visit

• CMH Care App
  • Symptom Checker
• Physician Directory
• Insurance Finder
• Request an Appointment
• Directions
• Health Insurance Marketplace Counselors
• Smoke-Free Policy
• PowerShare Image Uploader
• Upload Medical Records
• Maps
  • Hospital Map
  • Bolivar Campus Map 
  • Kerry & Synda Douglas Medical Center Map 
  • Service Area Map 
• Preparing for Your Surgery

While You Are Here

• Caring Bridge
• Online Nursery
• Patient and Visitor Service Guide 
• Patient Rights 
• Advance Health Care Directive
  • Spanish Version (Poder Legal Permanente Para El Cuidado De La Salud Y Directivas Para El Cuidado De La Salud)
• Guest Wi-Fi

After Your Visit

• Online Bill Pay
• Patient Portal
• Patient Education
• Release of Information Authorization - complete online
  • Release of Information Authorization 
• Nursing Awards
  • DAISY Award for Extraordinary Nurses
  • TULIP Award for an Outstanding Nursing Assistant, Medical Assistant and/or Patient Care Technician
• Share Your Feedback
  • Recognize a CMH Employee
  Report a Concern by contacting our Patient Advocate
  • • By phone at 417-328-7719
    • By email at patient.advocate@citizensmemorial.com
• Financial Assistance 
• Pricing Transparency
• Average Price by DRG

• Cafeteria & Vending
• CMH Support Groups and Classes
• Community Room Rental Request
• Directions
• Gift Shop
• Locations
• Send a Free E-card
• Smoke Free Policy
• Visiting Hours
• Volunteering

Submitting a Compliment (Recognize a CMH Employee)

If you would like to share a compliment about the care you received at CMH, please use this online resource.

Submit a DAISY Award for an Outstanding Nurse

Submitting a Complaint or Concern

To share a complaint or concern about your care at CMH, please contact our Patient Advocate at 417-328-7719 or email patient.advocate@citizensmemorial.com.