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Patients and Visitors

Our leading physicians and exceptional health care team provide compassionate care. Whether you are visiting a CMH facility as a patient or as a guest, you will feel welcome and appreciated. Learn more about visiting a CMH facility.

Use these resources to help you make the best of your time at CMH. These resources will help you before, during and after your stay or visit to a CMH facility.

The Patient and Visitor Service Guide (PDF) is a comprehensive resource for patients and visitors during a hospital stay.

Patient Resources

CMH Care Mobile App

Access CMH services and information through the CMH Care App.

Download for iOS

Download for Android

Care App Support

CMH Care App

Patient Rights & Responsibilities

CMH is committed to providing quality medical care respectfully, courteously and promptly. We want you to be aware of your rights and responsibilities as a patient and consumer of our services.

Patient Rights & Responsibilities

Tremain Family Hospitality House

The Tremain Family Hospitality House provides temporary lodging close to the hospital and/or clinic. The House makes regular and frequent patient visitation and support easier for a patient and one caregiver.

Hospitality House

Advance Health Care Directive

Learn more about what an Advance Health Care Directive is and how to complete yours.

Download Booklet (PDF)

Preparing for Your Surgery

We want you to know what to expect during your surgery and recovery.

Guide to Surgery (PDF)

Health Library

Explore a full library of educational videos on a variety of health topics.

Health Library

CMH Support Group and Classes

CMH has classes to help support you through all stages of life. Examples include parenting classes through the CMH Birth Place and an Alzheimer’s support group.

Support Groups and Classes

Online Nursery

Invite your friends and family to view your newborn’s very first pictures. The password-protected site allows you to decide who can view the photos.

CMH's Online Nursery

Caring Bridge

Caring Bridge is an external website where you can share your health journey with family and friends. The site is not affiliated with CMH.

Caring Bridge

Symptom Checker

Use our online symptom checker to help you determine the best course of care.

Symptom Checker

Report a Concern

Was something not quite right during your stay? Contact our patient advocate at 417-328-7746 or patient.advocate@ citizensmemorial.com.

Patient Advocate

Recognize an Employee

DAISY Award Nomination

Citizens Memorial Hospital/Citizens Memorial Health Care Foundation is proud to be a DAISY Award partner since 2019. The DAISY Award is an international program that rewards and celebrates the skillful, compassionate care nurses provide every day.

View past DAISY Award winners

Submit a DAISY Award Nomination

TULIP Award Nomination

Citizens Memorial Hospital/Citizens Memorial Health Care Foundation created the TULIP Award to recognize outstanding individuals contributing to patient care. TULIP stands for Thoughtful, Unforgettable, Lasting Impact on Patient Care.

View past TULIP Award winners

Submit a TULIP Award Nomination

Recognize Other Employees

Did an employee provide you with exceptional service while at CMH? Recognize any CMH employee for a job well done.

Recognize an Employee

Share or Request Medical Records

Request your medical records online.

Records also can be requested by completing and returning the Release of Information Authorization Form PDF via mail or fax. A medical record copying fee will apply. Please allow at least 3-5 business days to fill your request.

Securely upload and share medical images with CMH providers using the PowerShare website.

Upload medical records to your provider using our secure upload utility. You can also fax medical records to 417-328-1110 or call 417-328-6304.

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