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Patient Portal

The CMH Patient Portal provides an intuitive, secure, web-based method for patients to access portions of their medical records.

Access Your Medical Records Online

The Patient Portal gives you free access to your most up-to-date health information. It also offers secure communications between you and your health care provider. The Patient Portal helps you take an active role in your health care, right from your computer or smartphone.

Patient Portal Login

Patient Portal Registration

Download the App

mHealth app logo

To access the Patient Portal from your smartphone, just download the Meditech app!

Meditech Patient Portal for Android

Meditech Patient Portal for iOS

Patient Portal Frequently Asked Questions

Need help with the CMH Patient Portal? Review this list of Frequently Asked Questions. If you still need help, contact Technical Support at 417-328-4774 or portal@citizensmemorial.com.

The Patient Portal is a secure, convenient way to view your personal health information and communicate with health care providers.

You can view lab and test results, visit history, medications, reports and messages from your health care provider.

Create an account online. Our Health Information Management staff will verify your information and send you a welcome email with login instructions.

Trouble with the video? Watch it here.

All you need is a computer or smartphone with access to the internet. Simply open the app or log in to the website. You will find your personal health information conveniently organized and available to you.

If you forget your password, resetting it is both secure and convenient. Just click on "Forgot Password?" under the password field and the on-screen instructions will direct you in the process.

All of your personal health information on the Patient Portal comes directly from your electronic health record at Citizens Memorial. This helps us provide the most accurate, up-to-date information for your health care.

It's free! We don't think you should have to pay for your personal health information or communicate with your provider.

You can grant proxy access to family members online through the Patient Portal. You also can complete this form and return it to the CMH Health Information Management (HIM) department. To grant proxy access online, go to your Profile. Click on "Shared Access" and then "Create Invitation" and enter the requested information. Our system will send an email invitation to the person you want to have access to your account.

By granting proxy access, you are voluntarily allowing them complete access to the contents of your Patient Portal record. Access may include a problem list, allergies, medications, lab and radiology results, and other clinical documentation. Proxy access will remain in effect until revoked in writing and submitted to our HIM department.

If you find errors in your personal health information on the Patient Portal, please contact your physician's office. They will consult with you to resolve the error. It is a priority of ours to maintain an accurate record of your health care.

After logging in, click on "Contact Technical Support" to send a message to our technical support team. They will resolve your problem as quickly as possible.

To submit information to the patient portal, send a secure message to your provider through the portal.

Yes! After logging into the Patient Portal, select "Appointments." Then select, "Request Appointment" and follow the prompts.

In accordance with Missouri law, all requests for proxy access to minors between 13 and 18 will automatically be denied. Minors between the age of 13 and 18 can grant their parents proxy access to their health record by completing this form.

For children under the age of 13, contact our Health Information Management department at 417-328-4774. Existing proxy access will automatically be revoked on their 13th birthday. Patients may revoke proxy access at any time.

Terms and Conditions

Access the Terms & Conditions of the CMH Patient Portal while logged in to the Patient Portal. From the Home page, use the Terms & Conditions link at the bottom of the page.
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