CMH at a Glance
Citizens Memorial Hospital and Citizens Memorial Health Care Foundation (CMH) make up a fully-integrated healthcare system.
- At a Glance
- Mission & More
- About CMH
Located in Bolivar, CMH serves eight counties in southwest Missouri. A 2018, 2014 and 2010 Missouri Quality Award recipient, CMH is a Level III Trauma Center and has a Level II STEMI Center. CMH also has 34 primary and specialty physician clinics, seven long-term care facilities, and other ancillary services.
Quality and Pricing Transparency
2022 Community Health Needs Assessment 
2019 Community Health Needs Assessment
CMH Mission: Providing compassionate care for all generations by leading physicians and an exceptional health care team. (This is our purpose)
CMH Vision: Be the first choice for health care by delivering the safest, highest quality and best experience for the communities we serve. (This is our goal)
CMH Values: I am Safe, Engaged, Respectful, Valued and Empowered. Together, we make a difference by serving others. (This is how we achieve our mission)
CMH is a combination of two corporate entities: Citizens Memorial Hospital District (a public hospital district established in 1978) and Citizens Memorial Health Care Foundation (a 501(c)(3) foundation established in 1986).
Together, they operate a rural integrated delivery system with one Chief Executive Officer/Executive Director, and two Boards of Directors. CMH serves a rural, eight-county area in southwest Missouri with a population of 100,000+. Citizens Memorial Hospital opened its doors Sept. 28, 1982.
The Hospital also includes the clinic system and provides the following services:
- Acute care. 86-beds including Medical/Surgical, Intensive Care Unit, Telemetry, Birthing Unit (The Birth Place), Heart Center, Geriatric Psychiatry, Level II STEMI Center, and a full complement of Outpatient Services. CMH is a sole community provider hospital.
- Emergency Services. Level III Trauma Center and ambulance services for four counties (Cedar, Polk, Hickory and St. Clair).
- Ambulatory Care. 34 Physician Offices, 12 of which are certified Rural Health Clinics.
Citizens Memorial Health Care Foundation was established to assist the Hospital with future growth and operates the following services:
- Long Term Care. 6 Long-Term Care Facilities with a total of 705 beds, 1 residential care center and 5 independent living communities for seniors.
- Home Care Services. Home Care, Hospice (also Palliative Care), Home Medical Equipment and Health Transit.
- Retail pharmacies in Bolivar and Osceola.
CMH was awarded the prestigious Davies Award of Excellence by the Health Information and Management Systems Society, which recognizes the innovative efforts associated with CMH’s patient electronic medical record system. CMH also was named a Most Wired Innovator and Most Wired organization, and was named one of the Top 10 Rural Hospitals in America. CMH is one of the 10 largest employers in southwest Missouri, and is a three time Missouri Quality Award recipient (2018, 2014 and 2010), which is modeled after the coveted Malcolm Baldrige National Quality Award.
