Billing and Payments
Payment Options
Citizens Memorial Hospital offers multiple convenient ways to securely pay your bill..
Pay Your Bill Online
Online bill pay is a convenient and secure method of paying your bill at CMH. Make a payment now or learn more about making a one-time payment, setting up an account, setting up a short-term payment plan or switching to E-statements.
Pay Your Bill by Mail
To pay your bill by mail, send payments to the address listed on your billing statement. Include the tear-off form on the front of the statement with your payment.
Pay Your Bill by Phone
Call Customer Service at 417-328-6508 between 8 a.m. and 4:30 p.m. Monday-Friday.
Payment Plans
CMH offers a discount for qualified account balances that are paid in full in a timely manner. But if you need more time to pay your bill, we have options to help. Payment options are available for remaining balances.
Short-Term Payment Plans
Need a little extra time to pay your CMH account balance? Through our online bill pay, you can spread out your payments over four months with no interest.
Set Up a Short-term Payment PlanLong-Term Payment Plans
Need longer than four months to pay your account balance? CMH partners with ClearBalance Healthcare to provide convenient and flexible long-term 0%-interest payment plans. ClearBalance provides 24/7 account access and no credit checks.
Learn more about ClearBalancePatient Financial Resources
Financial Assistance
Financial Assistance is available for hospital and specialty clinic balances. It is available for patients who are uninsured and also can be applied to balances remaining after insurance payments. If approved, the patient qualifies for a percentage adjustment.
Learn More About Financial AssistanceRural Health Clinic Payment Sliding Fee Program
The Rural Health Clinic Payment Sliding Fee Discount Program helps reduce the cost of care at CMH's rural health clinics (primary care), including the CMH OB/GYN and Pediatric Clinic. This program only applies to patients without health insurance.
Sliding Fee Discount DetailsDrug Discount Program
As a participant in the federal 340B Drug Pricing Program, CMH receives discounts on drugs purchased for use by CMH outpatients. We pass along a significant portion of these discounts to our patients. Apply online to find out if you are eligible for prescription drug discounts.
Apply for the Drug Discount ProgramHealth Insurance Marketplace
CMH's Financial Counselors are Certified Application Counselors for the Marketplace. Contact a Financial Counselor at 417-328-7354 or 417-328-7355 for assistance.
The Cover Missouri Coalition also can help. Visit the Coalition's website or call the Cover Missouri Call Center at 800-466-3213 for assistance with finding health insurance.
Cover Missouri CoalitionMedicare Assistance
Missouri SHIP is Missouri's official State Health Insurance Assistance entity, providing free, unbiased and confidential services for Medicare recipients. SHIP volunteers provide Medicare counseling in their local communities. Visit the SHIP website for more information.
Missouri SHIPMedicaid Assistance
If you do not have health insurance or you need help paying for your health care, you may be eligible for coverage through Missouri’s Medicaid program, called MO HealthNet. Eligibility depends on your income, age, health, and individual needs. You can learn more and apply for Medicaid online through the Missouri Department of Social Services.
Apply for MedicaidContact Us
Call CMH Customer Service
CMH Customer Service is here to help with billing and payment questions from 8 a.m.-4:30 p.m. Monday through Friday.
Connect with a Financial Counselor
Our Financial Counselor team is here to support you. Whether you have questions, need help applying for assistance or want to explore payment options, our team is ready to help.
How to Contact a Financial Counselor
- Phone: 417-328-7354 or 417-328-7355
- Office Hours: Monday-Friday, 7:30 a.m.-4 p.m.
- Email: financial.counselor@citizensmemorial.com
- Fax: 417-488-7096