Patient Visitor Guidelines

In response to the COVID-19 pandemic, we are taking additional precautions for the safety of our patients, guests and employees.

Due to a high number of COVID-19 cases in our community, we have had to suspend outdoor visits at this time. Please contact your loved one's facility for more information. 

A CDC computer rendering of the surface of SARS-CoV-2

COVID-19 Patient Visitor Guidelines

(Effective July 1, 2020)

For the safety of our patients/residents, visitors, employees and medical staff, we are requiring everyone to wear a mask in CMH facilities, including the hospital, Douglas Medical Center, Outpatient Surgery Center and clinics.

Before entering a CMH building all patients and visitors must bring your own mask to be worn at all times.

When You Visit

  • Wear your facemask.
  • You will be screened for COVID-19 including a temperature check.
  • Stay 6 feet apart while in public areas.
  • Use good hand hygiene by washing hands or use hand sanitizer.

Hospital visitors need to enter using the main entrance (unless going to Emergency Department) and stop at the Information Desk before proceeding on to your visit.

Visitors to Hospital (+Emergency Department), Douglas Medical Center, Outpatient Surgery Center and CMH Clinics

  • No visitors will be allowed in rooms of patients who have tested positive for COVID-19 or who are being tested for COVID-19.
  • Hospital (ICU, Telemetry, Med/Surg, Surgery) and Outpatient Surgery patients may have 1 adult visitor (age 18+) or 2 adult visitors if patient is a minor (< age 18) per stay.
  • Emergency Department patients may have 1 adult visitor or 2 adult visitors if patient is a minor per visit. No additional visitors are allowed in the waiting room.
  • Birth Place mothers may have a labor partner and one other adult visitor per stay.
  • Parkview Geriatric Wellness patients may not have any visitors.
  • Visiting hours for the hospital are 7 a.m. – 7 p.m.
  • Hospital visitors are encouraged to stay in patient’s room throughout the visit.
  • Clinic patients may have one adult visitor during their appointment with a provider unless otherwise directed by the care team.
  • Pediatric patients may have two parents/guardians during their appointment with a provider.

Long-Term Care and Residential Care Facilities

Facilities are following guidelines established by the Missouri Department of Health and Senior Services.

We have resumed outdoor visits (subject to change due to COVID-19 cases in the community and quarantine restrictions). Please contact your loved one's facility for more information.