Patient Visitor Guidelines

In response to the COVID-19 pandemic, we are taking additional precautions for the safety of our patients, guests and employees.

Family of four sitting on a couch wearing masks

COVID-19 Patient Visitor Guidelines

(Effective March 15,2021)

Keeping our patients/residents, visitors, employees and medical staff safe is a top priority. We are following guidance from the CDC, CMS and other regulatory agencies by  requiring masks being worn, social distancing and cleaning/disinfecting thoroughly.  

We require everyone to wear a mask when entering CMH/CMH Foundation facilities, including the Hospital, Douglas Medical Center, Outpatient Surgery Center, CMH Clinics and Long-Term Care Facilities.

When You Visit

Hospital Entrances

  • Main Entrance (visitors stop at the Information Desk).
  • Emergency Department Entrance (patients seeking care).
  • Cafeteria Entrance (patrons eating in the cafeteria).

Douglas Medical Center

  • Main Canopy Entrance (visitors stop at Information Desk).
  • South Canopy Entrance (visitors stop at screening station).

Additional Guidelines for Hospital, Douglas Medical Center, Outpatient Surgery Center and CMH Clinics

  • Hospital patients (Birth Place, Emergency Department, ICU, Telemetry, Med/Surg, and Surgery) without suspected or confirmed COVID-19 may have two visitors.
  • Douglas Medical Center, Outpatient Surgery and CMH clinic patients may have two visitors.
  • Hospital visitors are encouraged to stay in patient’s room throughout the visit.
  • Hospital visiting hours are 7 a.m.-7 p.m.
  • Hospital patients may have one adult visitor stay overnight.
  • The CMH Cafeteria is open to the public. Patrons should enter through cafeteria entrance.
  • Visitors with colds, sore throats or other contagious diseases (including COVID-19) should not visit patients or accompany patients to hospital or clinic visits.
  • Clinic patients and visitors may wait in waiting rooms if not suspected or confirmed with COVID-19 as appropriate with social distancing.
  • View a map of the temporary Hospital entrances

Additional Guidelines for Long-Term and Residential Care Facilities

CMS has expanded visitation guidance for skilled and residential care facilities. Click this link for a complete listing of updated visitation requirements.

  • Families and visitors will follow safety rules and precautions to keep our residents healthy.
  • Visits include compassionate care, outdoor, indoor, closed window, foyer and virtual.
  • Visits still may be restricted at certain times.
  • Appointments are requested in advance of visiting a resident.
  • Visitors will wear a mask and be screened before coming into the facility.

Updated visitation opportunities include:

  • Expanded indoor visitation including in-room visits.
  • Updated guidelines allowing touch for fully-vaccinated residents.
  • Less restrictive quarantine procedures for fully-vaccinated residents.