Cortext - Android version not supported

We would like to inform you that Imprivata has determined that Google’s Play Store is currently blocking users from downloading Cortext.

Group of CMH Employees

The Play Store shows this message, “Looking for Cortext? This app isn’t available for your device because it was made for an older version of Android.”  

This issue will affect new Cortext users being issued a new phone. It will also affect current Cortext users if they replace their Android phone with a new device. This does not affect iOS. This also does not affect Android phones with Cortext already installed.  

Until this is resolved, please follow the following steps to install Cortext: 

  1. Open Chrome, and navigate to the following site: https://shorturl.at/kn039 
  2. Download Cortext 4.4.1 APK from that page 
  3. When prompted, allow Chrome to install apps from external sources 
  4. Install Cortext 
  5. IMPORTANT: In Settings > Security (or Biometrics and Security) > Install unknown apps, change Chrome to “Not allowed,” to restore the original security settings. 

Contact CMH Information Systems @ ishelpdesk@citizensmemorial.com or 417.328.6615 if questions.