COVID-19 Testing

CMH has a COVID-19 hotline number. Patients and community members with coronavirus-related questions including having possible symptoms of COVID-19 are asked to call 417-328-4300.

A CDC computer rendering of the surface of SARS-CoV-2

COVID-19 Hotline

Patients and community members with coronavirus-related questions including having possible symptoms of COVID-19 are asked to call 417-328-4300. The hotline is open Monday - Friday, 8 a.m. - 4:30 p.m. This hotline is for non-emergency calls only.

Emergency Care

If you have respiratory distress or you have an emergency and have COVID-19 symptoms, call our emergency department at 417-328-6301 and we will prepare for your arrival. If you are unable to call before you go to the emergency department, please inform the medical staff immediately upon arrival of your symptoms. For life threatening emergencies call 911 and if possible put on a cloth face covering before medical help arrives.

Virtual Visits

CMH Virtual Visits are an option for patients with non-emergency illnesses. CMH offers access to health care through the convenience of virtual visits in the comfort of your home, which minimizes the potential of exposure to others. With a virtual visit, CMH providers can diagnose and treat patients for COVID-19 related symptoms and also common medical conditions like sore throat, sinus problems, stomachaches, nausea and vomiting, fever, skin problems and more – all from a secure video chat on a mobile device or desktop computer. For more information, visit www.citizensmemorial.com/VirtualVisits 

Clinic Visits

If you have symptoms of COVID-19 and you have an appointment to see your primary care provider, please call your clinic ahead of time so we can prepare for your arrival.

COVID-19 Drive-Thru Site Hours

Monday-Saturday, 8 a.m.- 2:30 p.m. 

COVID-19 Drive-Thru Testing

From My Location:
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Address:
1125 North Butterfield Rd.
Bolivar, MO, 65613

Hours of Operation

Monday – Saturday, 8 a.m. – 2:30 p.m.

Instructions

Patients must obtain a physician’s order before coming to the COVID-19 drive-thru testing site. Patients can obtain an order for COVID-19 testing by calling the CMH COVID-19 Hotline and/or seeing a medical provider through a virtual visit or clinic visit. Once an order is placed, your medical provider will give you instructions when and where to take your COVID-19 test.

If you are instructed to go to the COVID-19 drive-thru testing site, you will be asked to stay in your vehicle during testing. You will need to bring photo identification. Results from testing will not be given on-site and may take up to a week to be resulted. Patients are advised to stay home to await test results.

If you are notified that you tested positive for COVID-19, the local health department is also notified and will begin an investigation or contact tracing. Your health department will manage those who may have been exposed.