COVID-19 Testing

CMH has a COVID-19 hotline number. Patients and community members with coronavirus-related questions including having possible symptoms of COVID-19 are asked to call 417-328-4300.

The hotline is open Monday – Friday, 8 a.m. – 11 p.m. and Saturday, 9 a.m. – 3 p.m. This hotline is for non-emergency calls only. For emergencies, the public is encouraged to call 911.

If patients have symptoms of COVID-19 including fever, cough and shortness of breath, please call your clinic so we can prepare for your arrival. If you have respiratory distress, are having an emergency or have COVID-19 symptoms, call our emergency department at 417-328-6301 so we can prepare for your arrival. CMH Virtual Visits are also an option for those with non-emergency illnesses. For more information, visit www.citizensmemorial.com/VirtualVisits 

The COVID-19 drive-thru site is open Monday-Saturday, 10 a.m.- 4 p.m. and is located at the former Butterfield Pharmacy building, 1125 N. Butterfield Road, Bolivar. Patients will stay in their vehicles during testing.

Physicians will place the COVID-19 testing order and patients will need to bring photo identification. Results from testing will not be given on-site and may take up to a week to be resulted. Patients are advised to stay home to await test results.

After a patient has been notified that they tested positive, the local health department is also notified and begins an investigation or contact tracing. Your health department will manage those who may have been exposed.