DeAnna Hedger appointed examiner for 2012 Malcolm Baldrige National Quality Award

DeAnna Hedger, quality improvement coordinator, of Citizens Memorial Hospital in Bolivar, Mo., has been appointed by Dr. Patrick Gallagher, director of the Commerce Department’s National Institute of Standards and Technology (NIST), to the 2012 Board of Examiners for the Malcolm Baldrige National Quality Award.  The Award, created by public law in 1987, is the highest level of national recognition for performance excellence that a U.S. organization can receive.

As an Examiner, Hedger is responsible for reviewing and evaluating applications submitted for the Award.  The board is composed of approximately 500 leading experts selected from industry, professional and trade organizations, education and health care organizations, and nonprofits (including government).

Those selected meet the highest standards of qualification and peer recognition.  All members of the board must take part in a preparation course based on the Baldrige Criteria for Performance Excellence and the scoring and evaluation processes for the Baldrige Award.

The Baldrige Award may be given annually in each of six categories: manufacturing, service, small business, education, health care, and nonprofit. Awards have been presented to 90 organizations, including the 2011 recipients:  Concordia Publishing, St. Louis, Mo. (nonprofit), Henry Ford Health System, Detroit, Mich. (healthcare), Schneck Medical Center, Seymour, Ind. (healthcare), Southcentral Foundation, Anchorage, Alaska (healthcare). Information about the Baldrige Performance Excellence Program and the application process is available by calling 301-975-2036, sending an email to nqp@nist.gov, or going to the Baldrige Program's website at www.nist.gov/baldrige.

The Award Program is managed by NIST in close cooperation with the private sector.  ASQ in Milwaukee, Wis., administers the program. For further information about Hedger, contact 417-328-6773. For media inquiries or interview requests about the Baldrige Program or the Award, reporters may contact Michael E. Newman, NIST Public Affairs Office, 301-975-3025, michael.newman@nist.gov.

July 29, 2012

Missouri Quality AwardStage 7 Award RecipientSBJ Dynamic Dozen Award Recipient SBJ Economic Impact Award Recipient Most Wired Award RecipientHospital 417-326-6000
Infocenter 417-328-6010 or 1-888-328-6010
infocenter@citizensmemorial.com
1500 N. Oakland, Bolivar, Missouri 65613